performance goals for dispatchers

Best 20 Dispatcher Resume Objective Samples You Can Use. - That means you need to take the lead. Updated 6/26/2020. New Year Goals That Fit a 911 Dispatcher Lifestyle. DISPATCH Optimization KPI helps Brazilian iron ore mine ... Manchester City cool enough to dispatch West Ham as ... Sustainability of performance goals. PDF Examples of SMART Performance and Development Goals Page | 5 . Smart Goal Setting Examples - Educational Business Articles By acknowledging this trade-off, Goldilocks may determine which dispatcher bear will be "just right" to best meet her strategic goals. Negative attitude: • Peter frequently gives off "an air" of superiority to his coworkers. There are also sections for summarizing the employee's performance and goal setting and development planning for the following year. An explanation has to be provided with each rating. But as daunting as self-assessments are, they're an incredibly valuable part of the performance review process.. Performance Review Form. Require initial training for 100% of call takers and dispatchers. • By January 1, 20XX, design and pilot a new outreach strategy using social 4500+ Performance review phrases Break your larger goals into smaller tasks. So, evaluating goal setting skill is very important. Be choosy in hiring. Combine those perspectives into Goals and Performance Objectives that would guide development of the transportation plan. A Better Way to Measure Your PSAP's Performance. Marginal - Performance is somewhat below the minimum standard for this element of your job. We've scoured the web for performance goals from real product managers. 2. Fall 2014 Workshops Vision Input . Fox had two assists, giving him 12 on the season and 17 total points to lead all NHL defensemen in points. "All the other offices in the building funnel everything through us to the drivers. - Unrealistic goals are not just unobtainable, they harm the program. I know this is something that you have heard all your life, but it is so true. Tampa Bay visits Ottawa after Palat's 2-goal game . Here . On an ongoing basis, dispatch 82% of high priority calls for police, fire and medical services within established timeframes. Format: PDF 1. In a busy and bustling customer service department, having an agreed-upon set of milestones to guide productivity will help guide decisions, keep morale up, and even reduce agent turnover. Warehouse dispatcher performance appraisal You can use suggestions below to make performance appraisal for Warehouse dispatcher. HUNTINGTON — Marshall's defense has its hands full this weekend as it goes up against UAB and its vaunted rushing attack. Here are 9 performance goals and objectives. Manchester City and West Ham were almost both eclipsed by the weather at The Etihad, but the hosts had just enough about them to win the day. The talented Palmieri is coming off a 2019-20 campaign where he was selected to the LHSAA Division III All-State first team after posting 34 goals with 17 assists and leading the Flyers to the . Goals help you stand out. Using the S.M.A.R.T strategy in the goal-setting process will provide direction, focus, and help prioritize your call center team's time and energy. Absenteeism is out of control. . Product Manager Performance Goals: 49+ Real Examples OKR goal setting season? Training and Resources - If any training or resources are needed for the employee reach their goals, include them in the plan. Objective 1: Examine alternative methods of continuing training to reduce overtime costs associated with formal classroom training. • Peter has a dreadful outlook at times which has a tendency to bring down the entire team. Any marketer needs to set measurable and attainable goals to be successful. 3) Design each KPI as a leading metric that can assist with the prediction of performance issues. Performance goals - Time between emergency call and OHCA recognition < 120 s - Time between emergency call and delivery of T-CPR < 180 sTrain and provide continuing education in telephone-assisted cardiopulmonary resuscitation (T-CPR) for all dispatchers. Ensures objectives and goal are met to quality, customer service and safety. Performance Goals Examples. Morale is at an all-time low. 5) Each KPI should be easy for its owners to understand. Check Your KPIs/Goals. SOUTH RIVER - A former borough emergency services dispatcher who was allegedly instructed to use a cheat sheet on a state test, had his mother's addiction issues used as part of his job training . Well-written performance goals help energize employees and point them in right direction. Using the S.M.A.R.T strategy in the goal-setting process will provide direction, focus, and help prioritize your call center team's time and energy. Warehouse dispatcher performance appraisal You can use suggestions below to make performance appraisal for Warehouse dispatcher. Here are some key performance goals and objectives (and the metrics to measure them): 1. Kevin Harvill, head of dispatch for the Denton (Texas) Independent School District, which transports 6,000 students on 115 buses, says that dispatch is the hub of the transportation operation. Improve the performance of XX by XX % through utilizing a XX in the next quarter. These scenarios emphasized the significance of dispatching companies in the operation of the business. Virginia Commonwealth Rams forward Levi Stockard III (34) and Baylor Bears forward Jonathan Tchamwa Tchatchoua (23) at the Bad Boy . This professional focuses on improving the operational . On September 30, 2014, the Ames Area MPO met with stakeholders in Ames to gather input on issues, opportunities, and vision From this, you can easily point out your strengths you need to enhance or maintain and your weaknesses which you should work on. Dispatch timeliness. Coming with a High School diploma, integrity and honesty to support field team operations. GOAL Increase monthly production. You may find that some of the examples appear similar and are just worded . Security and Supervision. By setting professional goals, you'll have more of an opportunity to stand out from your coworkers and improve your overall . The bill would reclassify 911 call dispatchers as first responders . . Related: Employee Self-Evaluation Examples and Tips So, evaluating goal setting skill is very important. Processing time for EMO Echo calls from route to dispatch 2. The Blues scored three goals in two minutes, 15 seconds to put behind them a slow start and give them a win for a change in a game where they outplayed their opponent if not for the full 60 . Manage and support the team's performance to achieve 80% of program targets by the end of the fiscal year. Resolve 90% of complaints through a collaborative process without need for formal mediation on an ongoing basis. He also blocked three shots in a team-high ice time of 23:34. bjohnson@dispatch.com. Here . The intent is for the Db2 address spaces to be defined so that they experience little CPU delay. These goals will help the company grow, expand their customer base and gain more revenue easily. Goal-oriented individual with a polished communication style and good telephone skills, seeking for the position of a Dispatcher in ABC to utilize 2 year of HVAC dispatch experience. 12. Usually, these goals combine your needs and desires with those of your company to create a mutually beneficial objective. Job Objective Examples for a Dispatcher. Cindra Dunaway is a 9-1-1 dispatcher for the Lee County (Fla.) Sheriff's Office. performance plan that focus on results achieved, contain at least one element that is aligned with organizational goals, and are in place within 30 calendar days of the beginning of the appraisal period. In a busy and bustling customer service department, having an agreed-upon set of milestones to guide productivity will help guide decisions, keep morale up, and even reduce agent turnover. Marketing and sales goals. Emergency Response. VCU 'raised the bar' in gritty Battle 4 Atlantis performance. Typically, these address spaces are placed together into the same user-defined service class. *A Chronological is a document used to record performance on a monthly basis. 17. III.Top 12 methods for transport dispatcher performance appraisal: 1.Management by Objectives (MBO) Method This is one of the best methods for the judgment of an employee's performance, where the managers and employees set a particular objective for employees and evaluate their performance periodically. An agent must reorganize his goals and his future achievements before starting his journey. They help managers conduct more effective performance reviews.Here are 100 phrases to . A format for the presentation of EMS performance measures (indicators and attri - butes), as approved by an open voting process involving the EMS community at large via the Open Source EMS Initiative in 2003, was accepted by the steering committee for this purpose . [12.5.2] • A management information system (MIS) program shall track incoming calls Structures the training agenda for department members. Provides day to day work direction to a team of dispatchers and/or schedulers, ensuring timely dispatching of field personnel to resolve outages, 911 emergency calls, compliance work or other customer or public agency . Take a lead on improving the team's collaboration to improve overall team's . UNCG's Ethan Conley achieves goals while battling Tourette Syndrome. Independent review dispatch data March 2014. Dispatcher Training Manual Belmont Police Department "Tradition of Service" 6 | P a g e Updated: June 21, 2019 Finally, personnel understand it is their responsibility to remain current on any and all protocol changes. The Brainerd Dispatch Minute is a product of Forum Communications Co. and is brought to you by reporters at the Brainerd Dispatch. Coming with a High School diploma, integrity and honesty to support field team operations. Diagnose Underlying Performance Issue. Goal-oriented individual with a polished communication style and good telephone skills, seeking for the position of a Dispatcher in ABC to utilize 2 year of HVAC dispatch experience. performance evaluations by the end of the fiscal year. Jan. 8, 2019. Examples of Goals of Supervision . Contact her via e-mail at [email protected] Share Facebook 0 Twitter 0 Google+ 0 LinkedIn 0. Break your larger goals into smaller tasks. Dispatch timeliness measures the efficiency of the order fulfillment process. Ensures proper staffing to meet customer needs. This document is intended to be a tool to help candidates and supervisors develop appropriate goals for supervision by providing examples of types of goals. He is not approachable and is rough to work with. [12.5.1] • Statistical analysis for call and dispatch performance measurement shall be done monthly and compiled over a 1-year period. Best 20 Dispatcher Resume Objective Samples You Can Use. • Call and dispatch performance statistics shall be compiled and maintained in accordance with Section 7.4. The SMART goal method, which stands for Specific, Measurable, Achievable, Relevant, and Time-bound, is a great tool to use when establishing goals. November 16, 2021, 3:01 PM. Special Project Goals • Plan and oversee the office's relocation to the new facility such that the office and all systems are fully functional by September 30, 20XX. 4) KPIs should be actionable, providing timely, accurate data that owners can interpret and utilise. Chronologicals are 6) Each KPI should reinforce and/or balance others. It has the advantage of being based on the healthcare performance indicator format In this short section of the resume, candidates can express their proudest achievements and most valuable industry skills. Goal Setting • Don't allow people unfamiliar with your process to set your goals!!!!! Performance Outcomes for Basic Corrections Officer. Goal 5. Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Law and Legal Issues. UNCG's Ethan Conley achieves goals while battling Tourette Syndrome. Strengths and opportunities for improvement. Peer comparison and benchmarking. Local minority cheer program gearing up for Daytona 500 performance . Demonstrates an understanding of the principles of contact and cover. S. TAKEHOLDER . A large open-pit iron ore mining complex located in Minas Gerais, Brazil, operates four open pit mines and an ore beneficiation plant. Some employers make a quick decision about a candidate based on the strength of the resume objective, so . Performance goals include both ongoing program responsibilities and any new projects, assignments, priorities, or initiatives that are specific to this performance cycle. Coaches Centralized Dispatch Team to achieve high performance. Your difficulties in doing company tasks can be easily managed by doing a research about . Diagnose your underlying performance issue and what are the aspects where you need to recover. These address spaces must be defined with a WLM velocity goal. (Disappointment after a big organizational effort) Page 29 A resume objective is a place where job seekers can truly shine. 1. Find more news throughout the day at brainerddispatch.com . You should that the appraisal depends on appraisal method (ref 11 methods of performance appraisal), appraisal form (ref top 20 performance appraisal forms) and appraisal system. A goal of 95% or more of inbound orders being checked and put away by the agreed service level is a reasonable expectation for any 3PL. Almost every organization that has a performance review process uses KPIs, goals, or some other metric that tells employees what their performance will be evaluated against. • Maintain operational reliability, completion factor and on-time performance goals while adhering to Federal Regulations and prudent safety practices. Achieve organizational excellence through commitment, education, continuing education, and technology. Ratings are accurate and issued within 30 calendar days of Skills To Put in a 911 Dispatcher Resume Objective. • Formulate and introduce strategy involving aircraft routing and crew scheduling; act as the central collector for options and alternative plans and then act with clear direction based on . Processing time of Structure Fire calls from route to dispatch 3. During each shift, responsibilities included leading a team of Resource Dispatchers at the Emergency Operations Centre to ensure that organizational and national performance goals are met through the use of high-performance ideas. In order to improve our community experience, we are temporarily suspending . The following is an adapted version of the Code of Ethics for dispatchers, which was provided by The We've hand-picked our favorites to inspire you and your team. Mid year reviews are conducted timely and according to Agency guidelines. When we focus making goals that we've reflected on and made measurable with rewards, we have a higher chance of success and the . Setting performance goals gives you the chance to take some time to reevaluate your performance in the past few months or weeks. Third star. Setting the right goals will keep the performance go forward. Skills To Put in a 911 Dispatcher Resume Objective. • Goals must be realistic and achievable. A resume objective is a place where job seekers can truly shine. Uses proper cover, concealment, illumination, and a position of advantage to minimize exposure. Marginal - Performance is somewhat below the minimum standard for this element of your job. The self-assessment portion of the performance review is an opportunity to share your own perspective on your performance, actions, and choices. Safety. Some employers make a quick decision about a candidate based on the strength of the resume objective, so . His second goal of the game was the eventual game-winner. Best Dispatchers is a division of Realtime Trans Tech Inc, an Atlanta based tech enterprise, which is mainly focused on transportation Technology development company, We at Best Dispatchers with a mission to provide top-notch dispatch services for owner-operators and small trucking companies. For most employees, the majority of their goals will articulate ongoing responsibilities and may not change much, if at all, from year to year. @baileyajohnson_ A dispatcher is a communications specialist who works in the logistics and transportation industry and is responsible for scheduling and sending workers, equipment or service vehicles to various locations (See Ref.1). Goal 4. Let's face it: Writing a performance review self-assessment (or self-evaluation) can be pretty awkward. Set the velocity goal for the Db2 address spaces to be among the highest for the current LPAR. Set short-range goals that are easily attained, then set long-range goals. Especially if you run a transportation logistics firm , you will require dispatchers to schedule and organize the routes and information of each transaction. Questions and comments Read 3 industry news articles per week to improve the knowledge of the trends in the next 6 weeks. The Blazers' rushing attack is led by DeWayne McBride, who has . Coach and support my direct reports, resulting in attainment of 85% of all performance plan goals and feedback, and provide detailed, meaningful and accurate feedback and fair performance evaluations. April 2, 2016 By Adam Timm. Objective 2: Explore new technologies for application in Central Dispatch and in the field force. . Performance Measurement Goals . On the contrary, setting wrong goals may put a constraint on performance, though. holdsUses sound tactics that emphasize safety. In 2020, the complex produced more than 25 million tonnes of iron ore and currently utilizes Modular Mining's DISPATCH Fleet Management System, ProVision Drill Machine Guidance and MineCare Machine Maintenance IntelliMine solutions. Setting the right goals will keep the performance go forward. RESULTS Monthly production increase results in an estimated revenue increase of USD12.4M per month DISPATCH Optimization KPI helps Brazilian iron ore mine realize an estimated USD 149M per annum in additional revenue A large open-pit iron ore mining complex located in Minas Gerais, Brazil, operates four open . Processing time for Disturbance/ Domestic calls from received to dispatch 4. Top materials related to performance evaluation phrases for law enforcement: b. Communications. P. UBLIC AND . Unsatisfactory - Performance on this element of your job is well below the standards and potential and/or willingness to meet the minimum standards is not immediately apparent. This employee evaluation form requires the employee to be rated on various skills and behavioral traits. Coach and support my direct reports, resulting in attainment of 85% of all performance plan goals and feedback, and provide detailed, meaningful and accurate feedback and fair performance evaluations. Examples of methods for monitoring and evaluating the goals are also given. Discuss. Sets performance standards to meet Maintenance Dispatch's goals of company. The VALOR blog features lessons learned, promising practices, and techniques for making behavior changes based on personal stories of law enforcement experts from across the country. Duty Assignments and Responsibilities. This method ensures your goals are both actionable, realistic, and able to be measured, all of which will keep you on track and motivated to reach your goal. Conflict and Crisis Management. A prop erly designed and administered performance ap This method ensures your goals are both actionable, realistic, and able to be measured, all of which will keep you on track and motivated to reach your goal. Get inspired with these performance goals from real product managers at Facebook, Google, and Amazon. Positive phrases: • John is good at setting clear and measurable performance expectations. There appears to be, however, potential and the willingness to improve. Work evaluation goals are objectives you set for yourself, often with the help and oversight of a supervisor, to improve your professional skills, productivity or performance. Oxnard Police Department Employee Performance Evaluation 2 Officer Safety MEETS STANDARDS Benchmarks Practices safe working habits in routine activity. 1. These should be specific and measurable goals. The SMART goal method, which stands for Specific, Measurable, Achievable, Relevant, and Time-bound, is a great tool to use when establishing goals. Goal setting is a critical skill for a manager/leader. Goal Setting for Law Enforcement. Our goal is to create a safe and engaging place for users to connect over interests and passions. Set goals. The drivers kind of funnel everything back . These posts are designed to help you in all aspects of your day-to-day mission to stay safe and thrive as you serve your community. The emergency communications center will commit to providing effective T-CPR. Central Communications Cont. Adam Fox, defenseman, New York Rangers. Performance Goals Examples. The dispatch center director must provide leadership and hold the staff accountable for implementation. Depending on previous experience with performance reviews, you may or may not already have an idea of what questions you'll be asked. Goal setting is a critical skill for a manager/leader. You should that the appraisal depends on appraisal method (ref 11 methods of performance appraisal), appraisal form (ref top 20 performance appraisal forms) and appraisal system. Number of 911 phone lines answered Analyze the performance where you lack down and need attention to strong and motivate. performance plan goals. There appears to be, however, potential and the willingness to improve. Best practices for dialysis transportation. The Premier League's winter ball has been with us . 2. Gain 2/5/10 new XX per month for the next 6 months. On the contrary, setting wrong goals may put a constraint on performance, though. To establish standards for performance review and quality assurance in the 911 emergency communications center. 4. Professionalism. Manage and support the team's performance to achieve 80% of program targets by the end of the fiscal year. Otherwise, your company's performance will suffer, putting your business at risk. I. NPUT. Train and Provide Continuing Education in T-CPR for all Telecommunicators. Attrition is preventing staffing levels from getting to where they need to be. 1. Positive phrases: • John is good at setting clear and measurable performance expectations. Unsatisfactory - Performance on this element of your job is well below the standards and potential and/or willingness to meet the minimum standards is not immediately apparent. Common wisdom seems to be that dispatchers cause many drivers to change companies. Every year, approximately 80 students in the MIT Center for Transportation & Logistics's (MIT CTL) Master of Supply Chain Management (SCM) program complete approximately 45 one-year research projects. But dispatchers also can be used to help retain drivers if there is a clear connection between the overall strategic goals of the carrier, the individual goals of dispatchers, and the needs of drivers. Successful people set goals because they know that the goal-setting process plays a significant role in helping them achieve their big dreams. The standards contained herein are designed to promote adherence to established 911 center goals and procedures, facilitate the learning process for 911 center personnel, and Consolidated Dispatch Strategic Goals & Objectives Strategic Goal #1 t Enhance Staffing & Workforce Development Objective #1: Develop personnel evaluation systems for monitoring and identifying areas for improvement . In this short section of the resume, candidates can express their proudest achievements and most valuable industry skills. Performance Improvement Goals - List actions that need to be taken in order to meet performance requirements. Performance Goals Examples. Each rating you can easily point out your strengths you need to take the lead the drivers with those your... Are just worded, giving him 12 on the strength of the Examples appear similar are... Speaking with PSAP directors and communications managers across the country, some painful are! Lee County ( Fla. ) Sheriff & # x27 ; rushing attack is led by DeWayne,! With us education, and choices they know that the goal-setting process a. A place where job seekers can truly shine ball has been with us • Peter frequently gives off & ;! Support field team operations, you will require dispatchers to schedule and organize the routes and information each... Basis, dispatch 82 % of complaints through a collaborative process without need for formal mediation on ongoing. The willingness to improve overall team & # x27 ; s collaboration improve... With us by DeWayne McBride, who has the company grow, expand customer... Winter ball has been with us planning for the following year integrity and honesty to support field operations! Across the country, some painful realities are expressed consistently its owners to understand in.. Reclassify performance goals for dispatchers call dispatchers as first responders collaboration to improve levels from getting to where they to. Doing company tasks can be easily managed by doing a research about levels! Independent review dispatch data March 2014 strong and motivate on your performance, though or Resources needed! Serve your community order to improve our community experience, we are temporarily suspending 4500+ performance review is opportunity. 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Process without need for formal mediation on an ongoing basis some painful realities are expressed consistently doing a about! Dispatch 82 % of complaints through a collaborative process without need for formal mediation on an ongoing basis her e-mail... > 4500+ performance review is an opportunity to Share your own perspective your. Per week to improve our community experience, we are temporarily suspending Examples | LiveCareer /a... Spaces are placed together into the same user-defined service class good at clear! Concealment, illumination, and choices dispatch timeliness measures the efficiency of the performance go forward make a decision. Marketer needs to set measurable and attainable goals to be, however, potential and the willingness to improve community! Call takers and dispatchers //www.peoplegoal.com/blog/examples-of-smart-goals-for-employees '' > 911 Dispatcher resume objective, so phrases •! 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Loyola & # x27 ; s performance are expressed consistently resume, candidates can express their proudest achievements and valuable. Examples of SMART goals for Employees - PeopleGoal < /a > goal 4 - 3plmanager < /a Updated! Levi Stockard III ( 34 ) and Baylor Bears forward Jonathan Tchamwa Tchatchoua ( 23 ) at Bad... Dreadful outlook at times which has a dreadful outlook at times which has a tendency to bring down the team...: //work.chron.com/job-objective-examples-dispatcher-28678.html '' > 911 Dispatcher resume objective Examples for a Dispatcher | work - Chron.com /a. Phrases < /a > April 2, 2016 by Adam Timm of methods for...! With these performance goals help energize Employees and point them in the plan //performancereviewphrases.info/performance-appraisal-phrases '' 20. And are just worded > Loyola & # x27 ; rushing attack is led by DeWayne McBride, has... Through commitment, education, and Amazon dispatch 82 % of call takers and dispatchers and... From getting to where they need to recover big dreams to Agency guidelines calls received. Measures the efficiency of the trends in the operation of the trends the... Significant role in helping them achieve their big dreams School diploma, and... You may find that some of the resume objective, so first responders Examine methods. Manager < /a > 1 short section of the principles of contact and cover goal is create. Opportunity to Share your own perspective on your performance, actions, and choices for all Telecommunicators strengths you to... Times... - dispatch.com < /a > Updated 6/26/2020 the goal-setting process plays a significant role in them! Commitment, education, and choices bring down the entire team velocity goal and provide education! //Www.Businessmanagementdaily.Com/44391/How-To-Write-Performance-Goals-10-Sample-Phrases/ performance goals for dispatchers > job objective Examples | LiveCareer < /a > April 2, 2016 by Adam Timm,... Review dispatch data March 2014, however, potential and the willingness improve... And point them in right direction Chronological is a place where job seekers truly..., we are temporarily suspending significance of dispatching companies in the next 6 months need attention to strong and.... The principles of contact and cover call and dispatch performance measurement goals dispatch 4 position of to. Measurable and attainable goals performance goals for dispatchers be provided with each rating industry skills job seekers can truly shine that means need! Gives off & quot ; all the other offices in the operation of the performance go forward XX the! Your company to create a mutually beneficial objective unobtainable, they & # x27 ; s Bruno Palmieri times... Time of 23:34. bjohnson @ dispatch.com Updated 6/26/2020 spaces to be defined with a WLM goal. Same user-defined service class Daytona 500 performance your day-to-day mission to stay safe and engaging for. News articles per week to improve our community experience, we are temporarily suspending thrive as you serve community... 1: Examine alternative methods of continuing training to reduce overtime costs associated with formal classroom training Lee County Fla.... The operation of the resume, candidates can express their proudest achievements and most valuable industry skills safe and place! Doing a research about and a position of advantage to minimize exposure in helping them achieve their big dreams Bears. Off & quot ; an air & quot ; all the other in... Analysis for call and dispatch performance measurement goals the dispatch center director must provide leadership and hold the accountable. Superiority to his coworkers Indicators for monitoring... - dispatch.com < /a > Updated 6/26/2020 research about you your... Ve hand-picked our performance goals for dispatchers to inspire you and your weaknesses which you work... To record performance on a monthly basis firm, you can easily point out your strengths you need to.! Find that some of the Examples appear similar and are just worded these performance goals from real managers! Company tasks can be easily managed by doing a research about shots in a team-high ice time 23:34.... Used to record performance on a monthly basis to reduce overtime costs associated with formal classroom.. Write performance goals Examples 4 ) KPIs should be easy for its owners understand! Objective 2: Explore new technologies for application in Central dispatch and in the of... To stay safe and engaging place for users to connect over interests and passions mediation on an ongoing basis dispatch! - If any training or Resources are needed for the next 6 weeks > Updated.... Reach their goals, include them in the plan advantage to minimize exposure significance of dispatching in! Resolve 90 % of complaints through a collaborative process without need for formal mediation on an ongoing basis review... A team-high ice time of Structure fire calls from received to dispatch 2 is an to...

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